Online Therapy
SINEWS is a mental health team based in Madrid, Spain, dedicated to caring for expatriates in their native language.
More than a decade serving international families, staff from embassies, employees in international mobility programs, displaced soldiers and students in international programs endorse us.
Vickie Andrews
Dra. Gema Rubio Herranz
Dra. Orlanda Varela González
Alicia Fraile Martin
Clara Gallego
Andrea Moreno
Héctor Pastor
Victoria Ramos Kurland
Sofía Salgado Zurborn
Jarrisvete Nyle Villarreal
Katja-Franziska GsellIE University Postgraduate
Speaks: ES EN
University Counselor
Martín Rollings SánchezIE University Postgraduate
Speaks: ES EN
University Counselor
If you need help with anything else, contact us.
Thank you for using Sinews Online Services!
FAQs & Answers
Yes, you can use Windows PC, Mac OS, IOS and Android, we recommend that you use Google Chrome as your Browser for the best results.
To create your account you just need to select the profile of the therapist from above. In the window that will open, select “¿No estás registrado? Crea una cuenta” and fill your info, you will receive an email to confirm your account.
To log-in, just follow the same process you did to sign-up but just put your Username and Password after you select the Therapist you want.
At least 24 hours before the desired time.
If the therapist does not confirm the appointment before the time and date you booked, this session can be rescheduled by the therapist, you can contact info@sinews.es to reschedule your appointment.
Some of our members have profiles that are used specifically by Students or Employees of Institutions or Companies that have a Service Agreement (S.A.) with Sinews. If you are a regular patient just use the profile that does not have any Logos.
The only difference is when you select your therapist’s profile (the one with your institution’s logo).
Yes, you can request your session to be rescheduled up to 24hr in advance, just send a message to your therapists and they will be able to move your appointment.
Yes, if you cancel 24 hours in advance you can request a reimbursement sending us an email at: info@sinews.es
If you need an invoice just send us an email at: info@sinews.es – we will email you the invoice as soon as possible.